PLAYER PROTECTION · PAGCOR COMPLIANT

Responsible Gaming at wjpiso

At wjpiso, we believe that gaming should always be fun, safe, and within your control. Our responsible gaming programme is built to protect every Filipino player — because your well-being comes first, always.

21+

wjpiso is strictly for players aged 21 years and above, in line with Philippine gaming regulations.

Gambling is addictive. Know when to stop. — wjpiso supports responsible play for all Filipino players.

Gaming Should Be Entertainment, Not a Problem

For most players, online casino gaming at wjpiso is a fun and exciting way to spend their free time — whether that's spinning the reels on a Megaways slot, joining a live Bingo session, or testing their strategy at Blackjack MH. And that's exactly what it should be: entertainment.

But wjpiso also understands that for some players, gambling can become more than just a pastime. Problem gambling is a real concern in the Philippines, and wjpiso takes its responsibility to players seriously. That's why we've built a comprehensive responsible gaming framework — one that gives you the tools, information, and support you need to stay in control.

Whether you're a casual player from Quezon City enjoying weekend slots, or a regular from Cebu who loves live casino action, wjpiso's responsible gaming tools are available to every registered player, 24 hours a day, 7 days a week.

Remember: Gambling is a form of entertainment, not a way to earn income or solve financial problems. Always set a budget before you play, and never chase your losses. Gambling is addictive. Know when to stop.

Signs of Problem Gambling

It's important to recognise the warning signs early. You may have a gambling problem if you:

  • Spend more money or time gambling than you intended
  • Feel restless or irritable when trying to cut down on gambling
  • Gamble to escape problems, stress, or negative emotions
  • Lie to family or friends about how much you gamble
  • Borrow money or sell belongings to fund gambling
  • Chase losses by continuing to gamble after losing
  • Neglect work, school, or family responsibilities because of gambling
  • Feel that you need to gamble with increasing amounts to get the same excitement
The Golden Rule at wjpiso

Only gamble with money you can afford to lose. Set a strict budget for your gaming sessions and stick to it. Never use money intended for rent, bills, food, or other essential expenses to fund your gambling activity.

Our Player Protection Tools

wjpiso provides a full suite of responsible gaming tools — all accessible from your account dashboard

Deposit Limits

Set daily, weekly, or monthly deposit limits on your wjpiso account to control how much you fund your gaming. Once a limit is set, it takes effect immediately. Increasing a limit requires a 24-hour cooling-off period to prevent impulsive decisions.

Loss Limits

Define the maximum amount you are comfortable losing over a set period. wjpiso will automatically restrict further play once your loss limit is reached, giving you a firm safety net and preventing you from chasing losses in the heat of the moment.

Session Time Reminders

Set session duration reminders so wjpiso notifies you when you've been playing for a specified length of time. It's easy to lose track of time during an exciting Bingo session or a hot streak on the slots — our reminders help you stay aware.

Cooling-Off Periods

Take a short break from wjpiso by activating a cooling-off period of 24 hours, 7 days, or 30 days. During this time, you will not be able to log in or place bets. This tool is ideal if you feel you need a temporary pause from gaming activity.

Self-Exclusion

If you feel that gambling is becoming a serious problem, you can request self-exclusion from the wjpiso platform for a period of 6 months, 1 year, or permanently. wjpiso will close your account and take reasonable steps to prevent re-registration during the exclusion period.

Activity Statements

Access a full history of your gaming activity, deposits, withdrawals, and session durations at any time from your wjpiso account dashboard. Reviewing your activity regularly is one of the most effective ways to stay in control of your gambling habits.

How to Access Your Responsible Gaming Tools

All responsible gaming tools are available directly from your wjpiso account. Here's how to get started:

1
Log In to Your wjpiso Account

Visit the wjpiso Login page and sign in with your registered email and password. All responsible gaming settings are found inside your account dashboard.

2
Go to Responsible Gaming Settings

Navigate to "Account Settings" and select the "Responsible Gaming" tab. You'll find all available tools listed there — deposit limits, loss limits, session reminders, cooling-off, and self-exclusion.

3
Set Your Preferred Limits

Choose the tool that suits your needs and configure your preferred settings. Limits take effect immediately. Remember: reducing a limit is instant, but increasing one requires a 24-hour waiting period.

4
Contact Support If You Need Help

If you're having difficulty accessing these tools or need to request self-exclusion urgently, contact the wjpiso support team via live chat or email. Our team is available 24/7 to assist you.

Self-Check: Is Your Gaming Still Fun?

Ask yourself these questions honestly. If you answer "yes" to two or more, it may be time to use wjpiso's responsible gaming tools or seek support.

1

Do you gamble more than you originally planned, in terms of time or money?

2

Have you ever borrowed money or sold something to fund your gambling?

3

Do you feel anxious, irritable, or restless when you're not gambling?

4

Have you tried to cut back on gambling but found it difficult to do so?

5

Do you gamble to escape stress, problems at work, or personal difficulties?

6

Have family members or friends expressed concern about your gambling habits?

7

Do you find yourself thinking about gambling even when you're doing other things?

If you answered yes to two or more questions, we strongly encourage you to use wjpiso's self-exclusion or cooling-off tools, or reach out to a professional support service.

Additional Support Resources

wjpiso encourages players who need help to reach out to professional support services in the Philippines

PAGCOR Responsible Gaming Hotline

The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidance and support for Filipino players. Contact PAGCOR's responsible gaming desk for information on problem gambling resources available in the Philippines.

National Center for Mental Health (NCMH)

The NCMH in Mandaluyong City provides mental health support services for Filipinos, including counselling for behavioural addictions such as problem gambling. Professional help is available and confidential.

Gamblers Anonymous Philippines

Gamblers Anonymous offers peer support group meetings for individuals struggling with problem gambling. Meetings are held in Manila, Cebu, Davao, and other major cities across the Philippines. Participation is free and confidential.

wjpiso 24/7 Support Team

Our dedicated support team is available around the clock via live chat. If you need to activate self-exclusion urgently, request a cooling-off period, or simply talk to someone about your gaming habits, our team is here to help — no judgment, just support.

21+

STRICTLY 21 AND ABOVE

In accordance with Philippine gaming regulations, wjpiso is only open to players who are 21 years of age or older.

Protecting Minors from Gambling

wjpiso strictly enforces the 21+ age requirement mandated by Philippine gaming regulations. During the registration process, all new players are required to confirm that they are at least 21 years of age. wjpiso also conducts identity verification checks to confirm the age and identity of players before allowing deposits or gameplay.

If wjpiso discovers that a player is under the age of 21, the account will be immediately suspended, all funds will be returned, and the matter will be reported to the relevant regulatory authorities. wjpiso has a zero-tolerance policy for underage gambling.

If you are a parent or guardian and you believe a minor in your household has accessed the wjpiso platform, please contact our support team immediately. We also recommend using parental control software to restrict access to online gambling sites on shared devices.

Parental Controls: Consider using internet filtering tools to block access to online gambling platforms on devices used by minors in your home. Many internet service providers in the Philippines offer parental control features at no additional cost.

Play Responsibly at wjpiso

Enjoy the thrill of wjpiso Casino — slots, Megaways, Bingo, Blackjack MH, and more — knowing that our responsible gaming tools are always there to keep you in control. Fun first, always.

21+ only. Please gamble responsibly. Gambling is addictive. Know when to stop.